Terms of use

Entered into force 20.12.2022

BGTechnology OÜ (reg. code 14251510) located in Harju County, Tallinn, Kesklinna City Department, Järvevana Road 7b, 10112, providers services for the mediation of learning service provision intentions between clients and learning service providers, who have joined the system of BGTechnology OÜ. BGTechnology OÜ is the information society service provider; however, does not provide any learning services and is not responsible for the execution of contracts concluded between the learning service providers and the contracting entities.

Usage and placing an order 

  1. In order to use the web environment of BGTechnology OÜ, a user account has to be registered by using an e-mail address and a set password. 
  2. In order to provide learning service, the learning service provider has to conclude a contract with the contracting entity, who wants to order a learning service directly via the web environment of BGTechnology OÜ. 
  3. The information about the learning service and the learning service provider is presented directly by the learning service.
  4. In order to place an order, the required information boxes and the way of providing the learning service (web environment or personal contact lesson) have to be filled in. Thereafter, the screen displays the charge, which can be paid by transferring the sum deposited on the user account (hereinafter Wallet). 
  5. The prices of offered learning services are indicated by the learning services. The prices of offered learning services are in dollars.
  6. Travelling costs and other additional costs are not included in the cost of the learning service if learning service is provided beyond the web environment.  
  7. To cancel the learning service, the user has to pay the cancellation fee, which is 5$. The cancellation fee is not required if the cancellation information is sent at least 48 hours before the planned learning service. 
  8. In case it is not possible to provide the learning service due to the circumstances proceeding from the user, the learning service fee is not refunded to the user. 
  9. Orders are not subject to customer’s right of withdrawal.
  10. If the learning service provider cancels the provision of the learning service later than 48 hours before the agreed time, booked for the provision of the learning service, and the user and/or the learning service provider has immediately informed  BGTechnology OÜ thereof, the user has the right to order a new learning service free of charge.  The user information is sent by e-mail [email protected]. BGTechnology OÜ send an answer but not later than during 3 work days after the receipt of the application.
  11. After the execution of the learning service, within 24 hours the user and the learning service provider confirm that the learning service has been provided via the account registered in the web environment.
  12. BGTechnology OÜ has the right to stop the usage of the user account unilaterally if the user violates the user terms and conditions or behaves in bad faith.
  13. In case of further questions contact BGTechnology OÜ by e-mail:  [email protected], to which a response is sent within 5 work days. 

Payment terms

  1. The user must transfer money on the user account Wallet to pay for the learning service. The user chooses the sum of money deposited in the Wallet according to the payment options presented on the home page of BGTechnology OÜ.  
  2. To transfer money on the user account Wallet, a suitable payment option should be chosen. In the web environment of BGTechnology OÜ, it is possible to pay via a bank link and by Visa and Mastercard payment cards. 
  3. The user has the right to be refunded the money deposited on the user account Wallet. To refund the money, the user must submit an application in a free format and send it to [email protected] by e-mail. The refunding is executed within 10 days since the application and the required information (e.g. number of the bank account and the owner’s name) is received. 
  4. When a user joins the system of BGTechnology OÜ, every learning service provider gives an authorization to BGTechnology OÜ to receive payments from the users and transfer the sums to the learning service provider. The user’s financial obligation in favour of the learning service provider is executed, when the corresponding sum is deducted from the user’s Wallet. 

User agreement upon the registration of the user account

  1. When the user registers the user account in the web environment of BGTechnology OÜ, the user agrees to the BGTechnology OÜ’s right to add the user’s personal data in the database and deliver the personal data to the learning service providers  in compliance with the privacy terms. 
  2. The user also agrees upon the registration of the user account that BGTechnology OÜ has the right to change the user terms and conditions and privacy terms unilaterally. The users are informed of the above-mentioned alterations by e-mail. 
  3. The user confirms that is aware that BGTechnology OÜ is an information society service provider and does not execute any learning services, and is not liable for the execution of the contracts concluded between the learning service providers and the contracting entity.

KYC requirements

In order to maintain the integrity and security of our online learning platform, we reserve the right to restrict any profile that appears to be suspicious or engage in suspicious activities. If we determine that a profile is suspicious, we may request the user to complete a KYC (Know Your Customer) process in order to verify their identity and prevent any fraudulent activities. This process may include providing information such as their full name, email address, physical address, date of birth, phone number, government-issued ID, selfie and proof of payment. By completing the KYC process, users can help ensure the security of our platform and protect themselves from any potential fraudulent activities.

Settlement of disputes

  1. BGTechnology OÜ does not provide learning service, hence it cannot enhance the quality of the learning service and shall not be responsible for the execution of the contracts concluded between the learning service providers and the contracting entities. 
  2. BGTechnology OÜ shall deliver the complaints concerning the service provided by the learning service providers to the latter, who is responsible for the circumstances. The further dispute shall be conducted between the user and the learning service provider.
  3. BGTechnology OÜ shall respond to the complaints concerning the activity of BGTechnology OÜ within 15 work days. 

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Data Deletion Instructions

Pinpaya.com store your personal data only for login purpose (Data stored: email, name, profile picture). According to the Facebook Platform rules, we have to provide User Data Deletion Callback URL or Data Deletion Instructions URL. If you want to delete your activities for the Pinpaya.com, following these instructions:

  • Go to Your Facebook Account’s Setting & Privacy. Click ”Setting“.
  • Then, go to ”Apps and Websites” and you will see all of your Apps activities.
  • Select the option box for “Pinpaya Learn Login”
  • Click ”Remove” button.

To request deletion of your personal data from Pinpaya.com, please sent us request for deletion from email registered on the platform, we’ll process your request within 24-48h.

General conditions for the learning service providers

General conditions shall establish the main conditions, which regulate the agreements concluded between the learning service providers and BGTechnology OÜ in relation to the provision of the learning service via the web page.

To provide the learning service, the following terms and conditions have to be agreed to as follows.

  1. Definitions
    1. The web page is the web page of BGTechnology OÜ, which address is www.pinpaya.com.
    2. A client is a person, who orders learning services via the web page of BGTechnology OÜ.
    3. The learning service provider is an entity, which has concluded a contract for the provision of a learning service with BGTechnology OÜ and provides learning services via the web page of BGTechnology OÜ. In case the learning service provider is a natural person, the latter has to be a person with active legal capacity. 
    4. General terms are conditions established in this document.
    5. A contract between BGTechnology OÜ and the learning service provider is concluded for the use of the web page of BGTechnology OÜ.
    6. A charge is a sum of money, which BGTechnology OÜ must pay the learning service provider for the provision of learning services.
    7. Learning services are services offered to the client by the learning service provider accepted by BGTechnology OÜ as a learning service provider via the web page.
    8. The Wallet is the money deposited on the user account of the learning service provider.
  2. Concluding a contract
    1. To provide the learning service, the service provider has to register on the web page of  BGTechnology OÜ, submit a registration application and deliver documents requested by BGTechnology OÜ. The account may be registered by a legal person or a natural person. After the account has been registered,  BGTechnology OÜ shall give the learning service provider a personal account, which the learning service provider can access by the chosen user name and password. By clicking on the button “Register” while submitting the registration application, the learning service provider confirms and guarantees as follows:
      • 2.1.1. According to the valid legislation, the learning service provider  has the right to conclude an agreement for the use of the web page provided by BGTechnology OÜ to offer the learning service;
      • 2.1.2. The learning service provider has become familiar with, understands and agrees to execute the general conditions as follows;
      • 2.1.3. Information delivered by the learning service provider to  BGTechnology OÜ is true, precise and complete;
      • 2.1.4. The data of the learning service provider’s account is true and in case the information is altered, the legal service provider shall  immediately update the information in the user profile and informs BGTechnology OÜ of the changes in the contact data;
      • 2.1.5. The learning service provider shall not give a third person access to this account;
      • 2.1.6. The learning service provider shall follow the legislation established on the territory of the Republic of Estonia.
    2. Upon registration the learning service provider shall submit the data of the bank account. BGTechnology OÜ shall transfer the charge for the executed learning service to the learning service provider’s bank account. BGTechnology OÜ shall not be held liable for improper bank transfers in case the learning service provider has submitted wrong data of the bank account.
    3. In case the recipient of the charge is marked as a legal person, the legal person referred to as the learning service shall be a party of the general conditions and the agreements as follows.
  1. Provision of learning services
    1. The learning service provider shall confirm that offers learning services in conformity with agreements and the legislation established in the Republic of Estonia.
    2. The price of the learning service shall be established by the learning service provider. The client shall choose the learning service provider. The learning service shall be provided via the web environment or in case of personal contact lesson in the service provider’s or the client’s location. Within 8 hours after the provision of the learning service, the client and the learning service provider shall confirm that the learning service has been executed via the bank account registered in the web environment. After the confirmation, the deposit for the provision of the learning service shall be reflected in the learning service provider’s Wallet.
    3. The learning service provider has the right to decide the frequency within which the learning service is provided. The learning service provider has the right to choose whether he/she accepts the clients’ orders for the provision of learning services.
  2. Order of payment
    1. The learning service provider has the right to submit an application for the payment of the charge when at least 100$ is deposited in the Wallet. BGTechnology OÜ shall settle the payment application and shall transfer the charge paid for the provision of the learning service within 48 hours during work days since the receipt of the payment application.
    2. In case the client cancels the learning service within less than 48 hours before the agreed time, the learning service provider shall receive the charge within full amount.
  3. Legal relationships (between BGTechnology OÜ, learning service providers and clients)
    1. BGTechnology OÜ is an information society service provider and does not provide learning services itself and shall not be responsible for the execution of contracts concluded between the learning service providers and the contracting entities. The learning service provider is aware of the fact that provides learning services on the basis of a learning service contract and independently provides economic or professional services to the clients.
    2. In the administration of the web environment, BGTechnology OÜ operates as an economic agent of learning service providers in relation with the mediation of contracts concluded between the learning service providers and clients, including receiving clients’ payments and transferring the sums to the learning service providers.
    3. No contracting or employment relations, or civil law partnership shall be established between BGTechnology OÜ and the learning service providers.
    4. The learning service provider has no right to waive the right of the execution of the contract or rights and obligations proceeding from the contract to a third person.
  4. Liability
    1. BGTechnology OÜ shall not guarantee that the access to the web page of  BGTechnology OÜ, including the learning service provider’s account operates without any possible interruptions or faults. 
    2. The learning service provider shall be liable for the violation of the contract and other legal acts. The learning service provider is obliged to stop any violation immediately after having received a request from BGTechnology OÜ or any other authority of the Republic of Estonia. The learning service provider is obliged to compensate the damage caused to BGTechnology OÜ due to the violation of the contract.
    3. Complaints made in regard to the services provided by the learning service provider shall be delivered by BGTechnology OÜ to the learning service provider, who is responsible for the circumstances, which form the basis for the complaint. The further dispute shall be conducted between the client and the learning service provider. 
  5. Duration and ending
    1. General terms shall take effect in regard to the learning service provider, when the learning service provider submits a registration application. Other possible conditions and agreements shall take effect when the terms become available for the learning service provider and the latter starts or continues the provision of learning services via the web page of BGTechnology OÜ.
    2. The learning service has the right to terminate the contract at any time by informing BGTechnology OÜ thereof at least 14 days in advance.
    3. BGTechnology OÜ has the right to terminate the contract without any prior notice and block the learning service provider’s access to the account.
    4. BGTechnology OÜ has the right to terminate the contract unilaterally and without any prior notice and limit the learning service provider’s access to the account, when the learning service provider violates general conditions or the contract or behaves in bad faith. The limited access shall be cancelled, when  BGTechnology OÜ establishes that the learning service provides has not committed any violations.
    5. BGTechnology OÜ has the right to read the private messages between learning service provider in case of disputes or any suspicion of cheating.
  6. Final provisions 
    1. When general conditions have been altered, the altered version shall be published on the web page of BGTechnology OÜ and the learning service provider shall be informed thereof at least 14 days in advance. It is deemed that the learning service provider has agreed to the alterations in general conditions in case he/she continues to provide learning services via the web page of BGTechnology OÜ.
    2. Alterations to the contract shall take effect after they have been made available for the learning service provider by e-mail, the learning service provider’s account or other means of communication and the learning service provider, and the learning service provider continues to provide learning services via the web page of BGTechnology OÜ.
    3. The parties shall settle disputes, which may arise from the contract or in connection with it, by negotiations. In case of failure of the negotiations, the parties have the right to apply to the court for the settlement of the dispute according to the legislation established in the Republic of Estonia.